Warranty & Returns

All our products come with a 12 month Warranty.

 

  • We always try to repair any product,  to minimize waste and reduce its carbon footprint.
  • Otherwise we will replace the item and mail the new one to you free of charge.

Brought a bag but got the wrong color, shape or size?

  • No Problem, contact us below and we’ll sort it out for you asap.
  • Keep the product in good condition, so we can find it a new home.
  • You’ll need to pay for round trip postage, but that’s it.
  • If the value for the new product is lower than the old one you’ll get a store credit towards your next awesome gear.

‘We spend months making every piece perfect, but sometimes things happen…’

  • Fill in the form below if you have any issues.
  • Dean and Marnie will reply asap and sort it out with you.
  • Feel free to call us on one of the phone numbers below…

Dean’s Mobile : (+61) 0490 171 554

Marnie’s Mobile : (+61) 0407 171 590

Contact us with any questions.

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