Brought a bag but got the wrong color, shape or size?

  • No Problem, Contact Us and we’ll sort it out for you.
  • Keep the product in good condition, so we can find it a new home.
  • You’ll need to pay for round trip postage, but that’s it.
  • If the value for the new product is lower than the old one you’ll get a store credit towards your next awesome gear.


All our products come with a 12 month Warranty.

  • We always try to repair any product,  to minimize waste and reduce its carbon footprint.
  • Otherwise we will replace the item and mail the new one to you free of charge.

We spend months making every piece perfect,
but sometimes things happen…


Fill in the form below if you have any issues.

Dean and Marnie will reply asap and sort it out with you.

Feel free to call us on one of the phone numbers below…

Office : (+61) 03 9439 9609

Marnie’s Mobile : (+61) 0407 171 590

Dean’s Mobile : (+61) 0490 171 554

Get it sorted here…

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